It has been proven time and time again that quality is the overriding factor that keeps consumers coming back to certain products. This is even more so when it is a business serving other businesses. This is because your product quality then becomes their product quality in the eyes of their customer, and so on up the chain.
However, there are methods that you can adopt to ensure that you are doing the best that you can to provide the utmost quality to your customers.
#1 Train Employees
To get the best quality from your workforce you are going to have to take time to train them in how to carry out their job roles properly. Not only this, but you should also make them aware of frequent faults and teach them to have a quick look over a unit when they receive it prior to starting their work, they should also have a look over their work before handing it to the next operative. This should limit rework that is caught at the final stages or when the product goes for its final test.
#2 Invest in Quality Machinery
Of course, your employees can only work as well as the tools, equipment and machinery that is provided for them. Quality machinery such as cutters from Kerf Developments will provide your employees with superior finishes to their work, as well as reduce product handling time due to manual rework to create cleaner cuts and therefore being more efficient.
However, when having machinery on your shop floor, you should make sure that the relevant employees are taught how to operate it. This will help them get the most out of the machine while also keeping them and your machinery safe from lack of operator knowledge.
#3 Use Only Quality Products
Although it may be tempting to resort to cheaper components and materials for your manufacturing process when thinking about cost saving, in the long term it won’t save you anything. The parts may look the same at first glance, but you will find on closer inspection or even minimal testing that they are quite different. For instance, a cheaper counterpart could have a much shorter lifespan than that of the more expensive version or it may be that it just doesn’t perform as well.
So using such items within your build could damage your business’s reputation or put your customers off from returning with more orders. If you are looking at cheaper housing for your product which the customer will be able to see, then think again. You may find that it is not only the overall quality of the housing that is questionable but also the finish or color of the product which could undermine your price tag and have your customers questioning the overall quality of the product you are supplying.
So, as you can see, there are a few simple little changes that you can bring into force to help ensure your products are seen as quality products. Be sure to take the time to train your employees on their job roles and how to use the machinery that they will be using. Invest in quality tooling and machinery for your employees to use as this could save their time and provide a better product for you to sell. Also, you should select the best components that you can from your suppliers and be aware of counterfeit parts.